Question 1

What is Yalla Raise?

Accepted Answer

Yalla Raise is Lebanon's premier community fundraising platform. We provide a secure and transparent way for individuals and organizations to raise money for personal causes, community projects, and charitable initiatives.

Question 2

Is Yalla Raise free to use?

Accepted Answer

Creating a pot is free, and 100% of your donation goes directly to the cause. We do not charge any platform fees on donations.

Question 3

How do I start a pot?

Accepted Answer

Simply sign up for an account, click on 'Start a Pot', fill in your details, and you're ready to go! You'll need to verify your account to start receiving funds.

Question 4

Is it safe to donate on Yalla Raise?

Accepted Answer

Yes. We use industry-standard encryption and secure payment gateways. Furthermore, we verify organizers to ensure that funds are used for their intended purpose.

Question 5

Can I donate anonymously?

Accepted Answer

Yes, you have the option to hide your name from the public donor list.

Question 6

How do I withdraw my funds?

Accepted Answer

Once your account is verified and you've reached your goal, you can request a withdrawal. Funds are typically transferred to your bank account within 3-5 business days.

Question 7

What documents do I need for verification?

Accepted Answer

You'll typically need a valid government ID (Identity Card or Passport) and proof of your cause (e.g., medical reports, bills, or organization certificates).

Question 8

How do you verify causes?

Accepted Answer

Our team reviews each verification submission, checking IDs and supporting documentation to ensure legitimacy before funds can be withdrawn.

Question 9

What happens if a pot is fraudulent?

Accepted Answer

We have a strict zero-tolerance policy. Reported pots are investigated immediately, and if fraud is confirmed, the pot is closed and we work to return funds to donors where possible.

Common Questions

General

For Donors

For Organizers

Security & Trust

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